Delivery Policy

How does pickup or curbside collection work? 
Subject to availability and receipt of payment, requests will be processed within the time slot you select during checkout, and collection will be confirmed by way of the email address or SMS - based on your selected account registration info.

Items you purchase should please be collected at Café Societi, 50 Orange Street, Gardens, Cape Town, South Africa, 8001, by selecting either the Pickup or Curbside Collection option at checkout. 

What are my delivery options? 
Depending on your delivery address specified during checkout, delivery options will be made available to you based on your purchase and the location of your delivery.

When will my order be delivered? 
Depending on the products you selected, and your delivery address, delivery time slots are may change. Kindly refer to your delivery confirmation email.

How can I track the status of my order? 
To track the status of your Café Societi order, kindly refer to your delivery confirmation email.

Can you deliver after hours and on Sundays? 
Regrettably our couriers are not currently delivering after hours or on Sundays.

Can I change my delivery address after placing an order? 
We apologise, but we are unable to allow any address address changes once an order is placed.

How do I cancel my order?

Regretfully we are unable to modify or cancel your order once placed. We apologise for any inconvenience this may cause you. For returns and refunds, please see our Refund Policy.


The offering on this website is available to South African clients only.

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